FAQS

FAQS

You've Got Questions. We've Got Answers.

We Are Passionate About Helping Businesses Find the Answers They Need.

General / Common

How much does it cost to create a website?

It completely depends on what you need. There are two primary factors that determine the cost of the website:

  • Number of unique page layouts required, and
  • Functionality requirements

But you can rest assured we deliver the best possible value for money and it won’t break the bank. Why not ask for a quote? There’s no obligation. Avoid any web developer who can answer this question without a long discussion.

How long does it take to build a website?

It depends on how complexity of your website. A simple, one-page website design process can take up to two weeks, building an advanced website with custom scripts and functionalities may even take up to six to eight weeks. Contact us with your requirements, and we will give you a timeline for your projected launch date.

Do your websites have mobile versions?

All our websites are mobile-friendly and are optimally displayed on every type and size of the device. Whether your customers use an Android phone, iPad or Chromebook to visit your website - they will always get an memorable browsing experience.

Do you provide video and photography Services?

We don’t do this directly. If your project calls for a video, photography and even audio services then let us know. We will be happy to make a recommendation. We have a good network of creative talent we work with.

Do you offer domain registration and hosting?

No. We don’t do domain registration and hosting services. But we would love to assist the purchase of domain and hosting, based on your requirements.

Do you offer mobile app development services?

No, we do not develop mobile applications or offer software development, unfortunately as we specialise in web design and development. However, we can provide mobile application interface design services and happily partner with app developers who specialise in this field.

Consulting

What can I expect from your company?

You can navigate the technological world with the assistance of competent web development services. You want a team that asks the right questions, evaluates the market, and identifies hurdles and solutions. The 9BRAVO team will evaluate your company needs, industry trends, and future ambitions in addition to picking the proper technology to develop your product.

I have a Facebook like Business idea. Can you help?

No. Facebook, Amazon, and Twitter are not your typical websites. It takes a over a million hours of effort merely to get the website ready and running, and that's at your beta version. Not to mention that you'll need a group of developers available around-the-clock to maintain the website's functionality.

 

Will you meet with me face to face?

It is not required. All client meetings we have are held on Zoom, Google Meet, or via the phone. Rarely do we NEED to meet clients in person. And that's because  technology makes it possible for us to accomplish so much in a short amount of time, we don't think face-to-face meetings are required.

If you truly need to meet with us in person, we are always pleased to do so, but depending on the distance, we will set up a consultation fee for travel and possibly accommodation.

What type of Companies You Work With?

We have the ability to work with anyone who needs our help and skills. We can work with simple startups through to large businesses and government entities. At 9BRAVO, we like learning about new concepts and witnessing how passionately other people pursue their own ventures and ideas.

What is Your General Approach and Methodology?

We have an Agile mindset and approach to how we work and invite our clients to experience and adopt this methodology. It's about who gets to market first, having the flexibility to change course when the data suggests it, and avoiding hurdles with quick decisions and the most up-to-date industry knowledge.

How Important is Research in the Process?

We will perform research into important areas across your business and offer our results to make sure your new site satisfies your corporate goals and the requirements of your audience. A solid understanding of these elements ensures that all subsequent work will yield maximum success. 

What Role Does Data Play When Advising Clients?

Data is at the core of our decision-making process. We will look at what you are measuring and how, and suggest additions where we see gaps. We then need to identify and document the key indicators that will help us measure performance.

Will Your Work Be Strictly Confidential?

Yes, 9BRAVO treats its clients confidentiality with the upmost respect and none of our work is ever shown to the public unless you agree to participate and allow us to showcase our journey togeter.

Custom Programming

What is custom Programming?

Custom Programming is the development of solutions/ applications for the specific needs of a business process or group of users. Such applications serve the goals of a business by providing features and workflows generally not found in more traditional and widespread off-the-shelf software.

How much does custom programming cost?

It’s broad , and probably not that useful because programming an application can result in delivering a simple counter on your phone to a full enterprise educational system that supports hundreds of thousands of users. No two custom-built applications are the same.

What Influences the Cost:

  • Size of project and number of features
  • Complexity
  • Third-party integrations
  • Design complexity
  • Technology stack
  • Developer’s skillset
  • Development Process

Why is custom programming expensive?

When commercially available software is either unsuitable for the task at hand or too difficult to use, custom programming is the solution chosen. As it is created to closely resemble the organizational processes already in place, a custom-programmed solution saves on license costs and training expenses. The licensing fees are non-existent because the customer owns the intellectual property, but the initial investment is frequently higher because of the time and effort put into developing this solution.

How can you assure quality and reliability?

To ensure a quick RIO and the higest quality, we employ the Agile scrum development methodology. We have established procedures in place to tightly regulate quality, such as regular code reviews and design walk-throughs. We value accuracy above all else, and we are confident that every piece of software we create will align with your business goals.

What's the timeframe on a custom programming?

Custom programmed applications delivery timelines vary depending on its complexity and nature.
If there is a deadline, we will make every effort to meet it. You can consult our specialists to find out the precise timeline for developing your program, and we'll come back to you with the results.

What control do we have over our project?

The project will be completely under your control. A designated Project Manager will serve as your exclusive point of contact and diligently adhere to your instructions.

Who will have ownership of the final product?

When the project is finished, you own everything needed to construct, maintain, or enhance the program, such as "executable" files, scripts, project files, source code, and so on.

Are there hidden costs with custom programming?

There are no additional fees. You pay for the development of the application as well as professional hosting (you may have your own choices or. There are no other expenses.

Search Engine Optimization

How long does it take to get results?

If you are expecting amazing results in as little as one week, then I am sorry to disappoint you. For a brand new site with zero rankings, just getting indexed and seeing those keywords push your page one spot higher is quite exciting, while on a mature site getting a keyword to go from position #15 to the #2 spot might require a lot more patience and strategy.

We encourage clients to have fair expectations, organic SEO takes time. It can be months before you see the full effect of our efforts. And, Yes! You will see incremental gains, but usurping your competitors' positions will require time.

How do I know my SEO campaign is working?

The most obvious sign will be a gradual increase in keyword rankings. You can also use SEO audit tools to check whether an SEO strategy is working or not. For example, Google search console and Google Analytics can help you gauge the relevant metrics.

How Often Should SEO be Done?

SEO is an ongoing process that involves ensuring your website's content aligns with the needs and wants of your customers. As a result, SEO should be seen as an ongoing business activity rather than a one-time exercise.

How Do I Avoid Google Penalties?

9BRAVO uses only White Hat SEO techniques, so you will not have to worry about being penalized or banned. All of our techniques are described to you and we keep you informed as to what we are doing so there are no surprises.

What are Keywords?

Keywords are highly searched and relevant words that are embedded in a website’s content, titles, and short description previews in Google search results. The title of this page is “Search Engine Optimization”,  which is a keyword that people search for in the query when they need information about tis subject.

What Is Black Hat SEO?

Black hat SEO tactics are those that are meant to trick the search engines or site users in an effort to create a shortcut to higher search rankings.

These strategies may involve employing duplicate or subpar material, purchased link schemes, cloaking (delivering alternate information to users and search engines), keyword stuffing, and attempting to disguise keywords on the website (like using text the same color as the background). These strategies all go against what the major search engines consider to be best practices. They waste time and are terrible ideas.

Does SEO Really Matter?

SEO matters if your business strategy depends on attracting potential customers online. It's not the only aspect you need to consider, PPC and social media being two others, but if you want people searching in Google to find your business, SEO matters.

What is the difference between SEO and PPC?

Yes, SEO is different from PPC. However, the difference is just limited to the way they bring traffic to the website. PPC is used for paid traffic generation, and SEO is for organic or unpaid traffic generation.

Is Google Adwords part of SEO?

Google Adwords, or as it is now known, Google Ads, is an advertising platform where advertisers pay when their adverts are clicked. The adverts are placed on search engine results pages. Those adverts have no connection to SEO and do not help in boosting rankings.

What SEO Tools do you Recommend?

Many software tools can help you execute SEO more effectively. For example, Google's page speed tool can help you improve the speed of your website, a ranking factor, and their Structured Data tool can help ensure their search engine can better understand your content.

Commercial tools like SEMRush and SimilarWeb can help you analyse your competitors' websites and find valuable search terms to use in your content.

What Are META Tags?

META tags are included in the section of the html code that makes up a web page. They include both a description and keywords . These tags told the search engine spiders what a website is about, helping them to categorise a website in their database. However, due to rampant abuse of these tags by SPAM driven sites, the major search engines place very little to no importance on these tags when determining the position of sites in SERP.

What Does SERPS Mean?

An acronym for Search Engine Results Pages. This term is used to describe the list of web sites that are returned by the search engines in response to a query by a user. For example, if you were to type “Eco-Friendly Resort” into Google and hit Enter. The list of sites that you get back from Google is the set of SERPs. As a site owner your aim is to be in the top position or as near as possible in the SERPs.

Support & Maintenance

Which platforms is Web maintenance performed?

Website maintenance is conducted across all platforms and is essential for any website on the internet, regardless of the platform on which it is created.

Over time, code becomes susceptible and exposed to hackers, thus all websites should have website maintenance conducted regularly.

Whether your website is built with WordPress, Magento, PHP, ASP,.NET, or another platform/coding language, you should conduct website maintenance tasks.

Can Maintenance Improve my Google Rankings?

Yes. Website maintenance, when done correctly, may assist in enhancing your Google rankings. The 9BRAVO team may aid your SEO endeavor by repairing 404 issues, performing 301 redirects, speeding up the website, controlling key web vitals, boosting page experience, adding tracking codes, and so on.

How long it takes to complete a request?

Minor requests, such as a content alteration or media change, may be completed in 1 hour, but a larger change, such as a page addition or business logic modification, can take much longer. After assessing your request, our team will share the duration for complicated requests.

What Web Maintenance you're Unable to do?

We may be unable to complete a website maintenance request due to the language you have chosen to develop your website, limitations imposed by your current provider, or other extenuating factors.

Why is website maintenance important?

Website maintenance is essential for a variety of reasons. Subpar website upkeep will, at best, irritate your consumers or Google. Visitors will stop clicking and interacting if your site is sluggish or packed with useless material and broken links, and your page ranking will suffer as a result. In the worst-case scenario, failing to conduct website maintenance might result in a huge security breach. If you run an ecommerce site, this might be a deadly blow to brand confidence and trust.

What Happens if my Website Goes Down?

We keep an eye on your website around the clock. This means that within the response time specified in your package, we will have contacted you with an analysis of the problem and will have begun the process of restoring your site to operational status.

Can I do website maintenance myself?

This depends on the type of website you have. If you are unable to make any type of updates to your website, we can discuss options about converting your website into a Content Management System (CMS).

Do you rollover unused hours to the next month?

All clients who have a continuous active monthly plan with us that is uninterrupted (does not fail to meet their monthly payment commitments and hasn't cancelled their the service in the last 6 months.) will have their unused hours rolled over to the next month.

Website Copywriting

How long should the copy on a webpage be?

The ideal content length is in the 200–300 word range. Before deciding on a word count, we often consider the project's needs and the subject's intricacy.

Does your web content include images?

Yes, we can provide you with royalty-free images or commercially available images (you would pay for the license fee) for your websites.

Why is keyword planning important?

When aiming for SEO excellence, highlighting keywords to market your website becomes crucial. In order to ensure that no potential customer misses your website, our highly skilled website copywriters make sure that all technical keywords are contained into the created material.

How do you ensure good readability?

Sometimes the most simple words are the most complex. Our team of professionals conducts extensive research on the niche you work in to ensure that the content they produce is straightforward, easy to comprehend, conveys the desired message, and is relevant to your business.

Why can’t I copy content from other websites?

First off, duplicate material is hated by Google and other search engines. When a website just copies and pastes material from another source or only changes the corporate name to one of its own, it is obvious. Search engines bury websites with duplicate content at the bottom of search results because most users consider them useless.

Do you take SEO into account?

For your website, we provide a fundamental SEO approach. This entails selecting a target term and using it appropriately throughout each page (your H1 heading, subheadings, SEO title, etc.). But we initially write for people. We utilize keywords sparingly and naturally to ensure that your material never comes off as having been created for SEO.

Why is website content important?

In terms of digital marketing, having the right website content is crucial. The quality of your written content may help you rank higher in search engine results, establish authority and trust, improve traffic, and eventually convert website visitors into paying customers.

Making content that has a clear message and speaks to your target demographic may also help consumers make better decisions, whether they're buying something, asking a question, or spreading the word about your company online.

Do you offer revisions?

100% satisfaction is a guarantee we provide through revision requests. Don’t be shy to ask for as many revisions as needed to ensure that you are completely pleased with the content submitted.

WordPress

Is WordPress free?

WordPress is available in two different flavors.

All of our websites are created with the WordPress.org version, which is completely free to download and use commercially. However, there are fees involved with domain registration and website hosting. If you decide to incorporate premium paid themes or plugins on your website, there will be additional costs.

Some clients prefer to use free themes and plugins, which is absolutely OK. Any additional expenses are disclosed prior to the building of your website so that you can decide whether or not to pay for these extra features.

How is WordPress licensed?

The GNU General Public License is the license for WordPress. This is an open source license, which means that the source code can be changed and shared without any restrictions.

WordPress vs Squarespace, Wix & Weebly

Clients who want to use our website design services but already have a site on Squarespace, Weebly, or Wix often come to us. Even though we don't use these other service-based websites, that doesn't mean we don't know how they work. Several of our clients have switched from these platforms to websites built on WordPress.

We think WordPress is a much better platform to use for building websites. Squarespace, Weebly, and Wix all have simple drag-and-drop interfaces, but they don't have as many features as WordPress.

What is a WordPress Plugin?

A WordPress plugin is an addon/module that enhances your website's functionality. For example, bookings, ecommerce, Social Media Feeds, contact forms, galleries, events, and so on. Most are free with a premium version for more features. It is preferable to keep the number of plugins to a minimum because they might cause conflicts and slow down your website's loading speed.

Can you help maintain my WordPress website?

9BRAVO offers WordPress website updates, security, backups, bug fixes, performance optimization, and general webmaster support for your site's operation.

Many of our clients retain us for 4 to 5 hours each month to ensure that their business investment is operating properly and maximizing their returns.

How much will a WordPress website cost?

It depends. Do you need a brochure website for your business? Do you require an e-commerce platform? Do you sell subscription-based products? Would a single-page website better serve your business needs than a 20 page website?

We have a transparent fixed price policy of $100 per hour, regardless of the complexity, volume and urgency of the project. Most of the websites we create cost between $2,500 and $10,000.

The most crucial question is, what do you require? Let's discuss potential options today.

Can you Optimize & Speed up my WordPress site?

Definitely! Whether that's a website we've designed or one you have brought to us, it's of the utmost importance that we support our customers in maximizing the return on their website investment.

At 9BRAVO we give comprehensive WordPress website optimization services to increase your site's performance, improve your visitors' experience, and help you achieve the highest Google results.

Can you migrate my WordPress website?

We most certainly can! We've been transferring WordPress websites into production for more than ten years, as well as moving WordPress websites from one host to another, generating and utilizing subdomains, dealing with registrars (like GoDaddy, Network Solutions, Bluehost and Domain.com), and doing a great deal more besides.

I've got a theme, will you help me customize it?

Not right now. This is because it takes us time to learn how a theme written by another developer works, it's more cost-effective for you if we build you a site tailored to your needs.

I've got a theme, but only want content updates?

Sure, we can do that. This request actually falls under our website maintenance services. Well manage the whole process of updating/adding any type of content (written content, images, videos, files for downloads, etc.) to your website.

Can you teach me how to use WordPress?

We offer in-person or remote training sessions on basic to advance WordPress usage.

We also provide a complimentary half-hour, walkthrough orientation after launching your site with us. This orientation is usually done remotely (ZOOM, MS Teams, etc.)

Is it scalable? Can I add Features in the Future?

This is one of those questions we get asked quite often. Here are a few variations to the question:

  • Is WordPress Scalable?
  • Can we add more features to our WordPress website in the future?
  • Can a WordPress website accommodate thousands of products?

People underestimate WordPress, it's not just a Swiss army knife of all things for your online business, but it has a a very mature eco-system that allows you to use the platform in ways that you would not think possible.

There is no limit to what you can do with your WordPress website.